Cookie Policy of Luckycrew Casino

What Cookies Are

Cookies are small text files that your browser saves on your computer, phone or tablet. Luckycrew Casino uses them to recognise information associated with a browser or visit. They are not programs, cannot run software and cannot read other files on your device. Similar technologies include pixels, web beacons and local storage. These can support comparable functions, such as recognising an interaction or retaining a preference within your browser.

Why We Use Cookies

Cookies help Luckycrew Casino keep the site working, remember your choices and support obligations under our licence from the Anjouan Gaming Authority, ALSI-202509029-FI1. Their purpose depends on the service involved. Some support an action you request, while others require your permission. The cookie policy of Luckycrew Casino distinguishes these uses so that convenience or measurement is not treated as essential merely because it helps us operate the website. The purposes covered by this policy include:

• Keeping you signed in and protecting your session.
• Remembering your selected language.
• Showing account balances in GBP.
• Supporting location checks so access restrictions can be applied.
• Tracking bonus eligibility and wagering progress.
• Recognising your device type so the site fits your screen.
• Learning which lobby sections are used, in aggregate.

Types of Cookies We Use

Strictly Necessary Cookies

Strictly necessary cookies support sign-in, account access, deposits, withdrawals and bonus activation. Luckycrew Casino places these without requesting consent because the services you request cannot function properly without them. Their role is limited to essential operation rather than optional measurement or promotion. Blocking them through your browser can prevent core features from working, including actions that need a secure, continuous account session.

Functional Cookies

Functional cookies remember choices such as language, currency and display settings. At Luckycrew Casino, these optional preferences help avoid asking you to make the same selections on every visit. They are used only with your consent. Refusing them does not make preference storage essential simply because remembering a choice would be convenient.

Analytical and Performance Cookies

Analytical cookies help us understand which pages and game categories receive visits, using information collected in aggregate. The cookie policy of Luckycrew Casino limits this purpose to improving the site, rather than making these cookies a condition of play. Analytics providers may process the information on our behalf under data processing agreements. These cookies require your consent before they are set.

Marketing Cookies

Marketing cookies record whether a visit came through a partner link or a campaign, helping attribute sign-ups correctly. Luckycrew Casino sets these only with consent, not simply because you open an account or browse a game. You may withdraw permission without losing core website features. Attribution is a separate purpose from the storage needed to complete an account action that you have requested.

Third-Party Cookies

Payment processors, including Visa, Mastercard, Paypal, Skrill and Neteller, may set their own cookies when their services load. Luckycrew Casino does not control cookies placed by those external services. Their own policies explain how they handle information and what choices they provide. The presence of a payment option does not mean every processor places cookies during every visit or before you use its service.

Cookie Consent and Your Choices

On your first visit, the cookie policy of Luckycrew Casino is supported by a banner offering accept all, reject non-essential, or manage by category. Strictly necessary cookies remain active. You can change or withdraw consent through the cookie settings in the site footer at any time. At Luckycrew Casino, turning off functional cookies means saved preferences may be forgotten, so you may need to select them again. Your decision about optional categories is separate from whether essential website storage is needed.

Your browser also offers controls for stored information:

• View and delete cookies saved on your device.
• Block third-party cookies.
• Request a notice when a cookie is set.
• Use private browsing.

Browsers such as Chrome, Safari, Firefox and Edge explain these settings in their own help pages.

Cookies and Responsible Gambling

Cookies are not a substitute for account-level gambling restrictions. Luckycrew Casino has no verified responsible gambling tools currently confirmed, so this policy does not promise that limits, time-out or self exclusion are available. Where such a restriction is in place, session data can help maintain it during a visit. Clearing cookies may interrupt that session support, although the account restriction itself remains. We therefore advise against clearing cookies while an active tool depends on them.

How Long Cookies Stay

Session cookies are deleted when you close your browser. At Luckycrew Casino, persistent cookies remain for a period determined by their purpose, from a few days to twenty-four months, or until you delete them. We review cookies regularly and remove those we no longer need. A storage period describes how long a cookie may remain, not a requirement to keep optional cookies enabled.

Updates to This Policy

This version of the cookie policy of Luckycrew Casino is dated 13/11/2026. We update this page when technology, applicable rules or our services change. The revised text and its date will appear here so you can identify the current version. Continued use after an update means acceptance only where the law permits; it does not replace consent required for optional cookies.

Contact Us

Questions about cookies or data rights can be addressed to support@luckycrewcasino.org.uk with “Cookies” as the subject. Include the page concerned and a short description, without sending passwords or unnecessary identity documents. Luckycrew Casino is operated by Win Top Ltd, company registration No. 16122. No customer support channel is currently verified, so listing this address does not confirm availability or guarantee a response.